Your privacy matters.
This Privacy Policy explains how USPeptideDirect collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information we collect
We may collect the following information when you use our website:
- Name
- Email address
- Shipping address
- Order details
- Device and browsing data, including cookies and analytics
2. How we use your information
Your information is used to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve website performance, product pages, and user experience
- Maintain fraud prevention, security, and compliance controls
We do not sell or rent your personal data to third parties.
3. Payments & security
Payments are processed through secure systems. USPeptideDirect does not store sensitive payment details such as full card numbers.
Our website uses secure technologies to help protect information during checkout and customer communication.
4. Shipping information
Your shipping details are used solely to fulfil your order and deliver products through US domestic carriers such as FedEx or other relevant shipping providers.
Orders are packed discreetly and personal information is not displayed beyond what is required for delivery.
5. Cookies & analytics
We use cookies and analytics tools to improve website functionality and understand how visitors interact with our site.
This data helps us improve product listings, navigation, checkout flow, and overall user experience.
6. Third-party services
We may use third-party services such as payment processors, shipping providers, email tools, security tools, and analytics platforms to operate our business.
These providers only receive the information necessary to perform their function.
7. Data retention
We retain order and customer data only as long as necessary to fulfil orders, provide support, maintain business records, prevent fraud, and meet legal obligations.
8. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us through the contact page.
9. Data security
We take reasonable measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.
10. Research-use only
USPeptideDirect supplies products strictly for laboratory research purposes only. Order information may be retained where necessary for compliance, support, fraud prevention, and fulfilment records.
11. Changes to this policy
This Privacy Policy may be updated from time to time. Continued use of the website indicates acceptance of any updates.
12. Contact
For privacy-related enquiries, please contact us via the contact page on this website.